Shipping Policy

Order Processing & Shipping Time

All orders are shipped the next business day from our facility in Idaho, USA. Most orders within the United States arrive within 2-5 business days.

International Shipping Costs

Shipping costs for international orders are calculated at checkout based on the weight, dimensions, and destination of the items. The shipping fee will be included in the total at the time of purchase.

Transit Times

Domestic Shipments: Orders within the USA are typically delivered within 2-5 business days. International Shipments: International delivery times range from 4-22 business days, depending on the courier selected. More specific estimates are available during checkout.

Handling Time

Orders are processed and dispatched within 1 business day after payment. Our warehouse operates Monday through Friday during standard business hours, excluding national holidays when the facility is closed.

Change of Delivery Address

If you need to update your delivery address, please contact us before the order is dispatched. Address changes cannot be accommodated after dispatch.

P.O. Box Shipping

We ship to P.O. box addresses using postal services only.

Military Address Shipping

We can ship to military addresses via USPS.

Tracking Notifications

Once your order has shipped, you will receive a tracking link to monitor its progress with the latest updates from the shipping provider.

Cancellations

If you wish to cancel your order before it is dispatched, please contact us. Orders already dispatched cannot be canceled but may qualify for a refund under our refund policy.

Customer Support

For inquiries or assistance, please email us at support@toriyume.com.